Terms of service

Client Appointments

New clients, please arrive five minutes prior to your appointment.  We also ask you to check out the Beyond Sken Studio website prior to your appointment for tips, facts, and general helpful information about your appointment — particularly Brazilian Waxing and New Lash Sets

Payments

Forms of payment gladly accepted are Master Card, Visa, Discover, American Express, Apple Pay, Cash App. 

lateness

Sadly we can never know when traffic will be good or bad. Here's a tip, it is always bad so just anticipate that. If you find yourself running late give us a quick call or text. Chances are if you are only 5 to 10 minutes behind we can try our best to fit you in, no promises. We usually give you a call or text at the five-minute mark to know if you are running late. Longer services may have to be shortened or rescheduled.

Walk-ins

At this moment we do not take walk-ins. All services are by appointment only to ensure great service standards and privacy for each of our clients. 

Appointments

No appointments will be reserved without a booking. Appointments are only taken online through our booking system.

Sexual harrassment

Sexual misconduct or harassment of any kind will not be tolerated over the phone, at our spa, and during any service. Any sexual harassment or misconduct will have you banned permanently from our spa and reported to the proper authorities!

CANCELLATIONS, APPOINTMENT MOVES, RESCHEDULES

We understand that things come up, but we ask that you give us at least 24 hours notice before you cancel or reschedule your appointment. If you cancel within or less than 24 hours of your appointment, your deposit will be non refundable.

refunds

All retail products cannot be returned or exchanged. All sales on services, and retail products are final and nonrefundable.

personal belongings

We regret that we cannot be responsible for the loss or damage of personal articles.It is recommended that you leave your valuables at home or in your vehicle.